Trust Line

The Trust Line allows you to report irregularities that may affect Achemos Grupė UAB or companies it controls. The information you provide may help to make timely decisions that can reduce the damage to the Group’s companies, employees or other persons.

In accordance with Lithuanian law, we are committed to ensuring the anonymity of whistleblowers and the confidentiality of the information they provide. The completeness of the investigation of the report depends on the completeness of the data received at the time of the report, so please provide detailed information and, if possible, your contact details.

The Trust Line is a reporting channel for all persons or juridical entities: current and former employees of UAB koncernas Achemos Grupė and its subsidiaries, former, current and potential suppliers, contractors, their employees, representatives of local governments or communities.

You have the option to provide information anonymously through the Trust Line.

You can report possible violations of human rights, environmental protection, occupational safety, legislation and other perceived violations to us:

Report disclosing identity

Simple form

Report anonymously

Anonymous form

You can also report by

Telephone

+370 5 2605535

After listening to the introductory information, make an oral presentation. It is important to remember that when making a message on this number, the caller’s number is not recorded. Therefore, if necessary, please include your contact details in your message; otherwise we will not be able to contact you.

Email

pranesk@achemosgrupe.lt

Registered mail

Vykinto g. 14, Vilnius

By sending the information by registered mail to the address – Vykinto g. 14, Vilnius, addressed to the Director of Control and Internal Audit of UAB koncernas Achemos Grupė, with the note “Confidential, do not open the envelope”.

Which cases are we invited to report?

Environmental violations, including but not limited to: environmentally damaging behaviour by the company’s employees and/or contractors, breaches of environmental requirements, etc.;
Risk to public safety or health, or to the life or health of a person
Occupational health and safety violations, fire safety violations, etc.;
Conduct by employees, contractors or partners, including non-compliance with contractual obligations, fraud, abuse or neglect of duty, etc.;
Human rights violations, including but not limited to: discrimination, harassment, sexual harassment or violence, etc.;
Non-compliance, including but not limited to: breaches of transparency, equity, proportionality and impartiality requirements, misuse of assets, breaches of personal data processing, breaches of employment legislation, anti-competitive behaviour, breaches of physical security, breaches of confidential information management, etc.

The notification must not disclose any information or personal data that is not relevant to the potentially harmful activity observed.

Who is responsible for assessing and examining the information submitted?

The information presented in the reports is evaluated by the employees of the Control and Internal Audit Department of UAB koncernas Achemos Grupė, with the involvement of other experts if necessary.

How the confidentiality of the information provided is guaranteed?

The content of the information received and other data identifying the person who provided the information on the infringement shall be confidential. It shall be kept and protected by the responsible person in accordance with the procedures and methods laid down in the legislation on confidential information. Confidentiality shall be ensured irrespective of the outcome of the investigation of the infringement information received.

The data identifying the person who has provided information on the infringement may only be communicated to the person or authority which is examining the information on the infringement. Information on persons who have provided information on infringements may not be provided to persons not involved in the investigation.

Confidentiality is not required if the person who provided the information about the infringement requests it in writing or if the information provided is knowingly false.

The disclosure of the data and other information of the person, who has provided the information about the breach to the competent authorities investigating the pre-trial investigation or other breaches, without disclosing such data within the Company, shall not constitute a breach of confidentiality.

What action is taken on receipt of information?

The content of the information received and other data identifying the person who provided the information on the infringement shall be confidential. It shall be kept and protected by the responsible person in accordance with the procedures and methods laid down in the legislation on confidential information. Confidentiality shall be ensured irrespective of the outcome of the investigation of the infringement information received.
The data identifying the person who has provided information on the infringement may only be communicated to the person or authority which is examining the information on the infringement. Information on persons who have provided information on infringements may not be provided to persons not involved in the investigation.
Confidentiality is not required if the person who provided the information about the infringement requests it in writing or if the information provided is knowingly false.
The disclosure of the data and other information of the person, who has provided the information about the breach to the competent authorities investigating the pre-trial investigation or other breaches, without disclosing such data within the Company, shall not constitute a breach of confidentiality.

Examine the information provided about the infringement.
If the information received gives reason to believe that a criminal offence, administrative offence or other infringement is being prepared, committed or committed, he/she shall, without delay, but not later than within 2 working days from the date of receipt of the information, forward the information received on the infringement to the authority authorised to investigate such information without the consent of the person who has provided the information on the infringement, and shall inform the person concerned thereof.
Terminate the procedure for dealing with the information received about the infringement.

he person submitting the notification shall be informed in writing of one of the decisions taken on the further examination of the information submitted by him/her within 5 working days after receipt of the information by the Company. The decision to discontinue the procedure for the examination of the information received about the infringement shall be reasoned.

The person responsible shall, without delay after completing the examination of the information on the infringement, inform in writing the person who submitted the information on the infringement of the decisions taken, the results of the examination and the action taken or planned to be taken, of the liability imposed on the persons who committed the infringement (if the fact of the infringement has been established), and of the procedure for appealing against the decision taken (in the case of a notification made anonymously, no such notification is sent).

The person responsible shall not investigate reports and shall inform the person who submitted the information if:

The report is based on information that is manifestly untrue.
A person submits a notification again in the same circumstances after the previous information on the infringement has been investigated and decided in accordance with the established procedures.
The information provided on the infringement does not comply with the provisions of the Law on the Protection of Whistleblowers.

What do I need to know about the protection of whistleblowers?

The protection of whistleblowers, their rights and possible legal remedies are laid down in the Law on the Protection of Whistleblowers of the Republic of Lithuania, as well as in other relevant legal acts:

Resolution of the Government of the Republic of Lithuania “On the Implementation of the Law on the Protection of Whistleblowers of the Republic of Lithuania”.
The Public Prosecutor’s Office of the Republic of Lithuania performs the functions of a competent authority under the Law on the Protection of Whistleblowers.

If the assessment of the submitted information reveals that the person submitting the information meets the conditions set out in the Law on the Protection of Whistleblowers for acquiring the status of a whistleblower and has expressed his/her will to acquire the status of a whistleblower in the notification, the responsible persons will immediately forward the notification received to the Prosecutor’s Office of the Republic of Lithuania.

Only the Public Prosecutor’s Office of the Republic of Lithuania can decide whether to grant whistleblower status.

Trust Line reporting form (non-anonymous)

Name the company whose employee/contractor/subcontractor/partner you are reporting (mandatory selection/completion of the question): *

Details of the person reporting the infringement: *

Identity number / date of birth if no identity number is available: *

Personal phone number, email or place of residence: *

Place of work and position (employment or contractual relationship with the company): *

What infringement are you reporting? What is the nature of the infringement? *

Who committed this infringement? What could have been the person's motives in committing the infringement?

When and where was the infringement committed, and when did you become aware of it or notice it? *

Details of the person or persons who committed the infringement (name, surname, place of work, position)? *

Are there any other persons who were or could have been involved in the infringement? If yes, please specify who they are: *

Are there any other witnesses to the infringement? If so, please provide their contact details:

Details of the witness or witnesses to the infringement (name, surname, place of work, job title, telephone number, email address):

What evidence could you provide to support an investigation into the infringement? Please provide any attached written or other data on the infringement. You can attach them to the notification below: *

Have you already reported this infringement to anyone? If you have, who was notified and did you receive a reply? If you have received a reply, please state the substance of the reply: *

Additional notes and comments:

Attached documents:

Please attach the documents supporting your report. You can upload additional information in the following formats: .jpg, .png, .pdf . Before uploading attachments, please remove any personal data that is not necessary for the investigation of the circumstances of the incident (e.g. names of unrelated persons, personal identification numbers, etc.).

Choose how you would like to be informed about the actions related to your notification:
By emailBy telephoneNo need to inform

If the information you provide gives us reasonable grounds to believe that a criminal offence, administrative offence or other violation is being prepared to commit or committed, we undertake, without your consent, to forward the notification of the violation to the authority authorised to investigate such information without delay, but at the latest within 2 working days from the date of receipt. We will inform the person who made the report of our action.

I certify that I am aware of the legal consequences for providing false information and that the information I provide is correct *

Trust Line reporting form (anonymous)

Name the company whose employee / contractor / subcontractor / partner you are reporting (mandatory selection / completion of the question): *